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All workflows

Connected Workflow

Review Request Flow

Reviews grow when happy customers are asked at the right moment. This flow makes the ask consistent.

The Flow

How this workflow runs step by step

See how NXT Elevate connects this part of the customer journey from the first signal to the next action.

  1. 1

    Service completed

    A visit, stay, appointment, or service is finished.

  2. 2

    Timed trigger

    The system waits for the right moment to reach out.

  3. 3

    Review request sent

    A friendly review request goes out by SMS or email.

  4. 4

    Feedback routed

    Happy customers are guided to public reviews; concerns are routed privately to the team.

Outcome

More consistent reviews and a stronger public reputation over time.

Want this workflow built for your business?

Book a strategy call and see how NXT Vizion can help your business capture more inquiries, follow up faster, grow reviews, and turn more customers into repeat revenue.